Privacy Policy

1. Introduction

Welcome to RemoteHerd. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our remote job platform.

RemoteHerd ("we," "our," or "us") operates remoteherd.com and provides remote job search and career services. This policy applies to all users of our platform.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our services:

• Account Information: Name, email address, password, and profile details
• Profile Data: Work experience, skills, education, resume, and career preferences
• Payment Information: Billing details processed securely through Stripe (we don't store full credit card numbers)
• Communications: Messages, support requests, and feedback you send us
• Job Applications: Information you submit when applying to positions

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Usage Data: Pages viewed, features used, search queries, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General geographic location based on IP address
• Cookies: Data collected through cookies and similar technologies (see Section 7)

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Deliver job search functionality, personalized recommendations, and account features
• Process Payments: Handle subscription billing and payment processing
• Communicate: Send job alerts, platform updates, and respond to inquiries
• Improve Platform: Analyze usage patterns to enhance features and user experience
• Security: Detect fraud, prevent abuse, and protect user accounts
• Legal Compliance: Meet legal obligations and enforce our terms of service
• Marketing: Send promotional content (you can opt out anytime)

4. Information Sharing

We share your information only in these circumstances:

4.1 With Your Consent

When you apply to jobs, we share your application information with employers. You control what information to include in applications.

4.2 Service Providers

We work with trusted third-party service providers:

• Payment Processing: Stripe for secure payment handling
• Email Services: Email delivery providers for notifications and alerts
• Analytics: Tools to understand platform usage and improve services
• Hosting: Cloud infrastructure providers for data storage and platform operation

4.3 Legal Requirements

We may disclose information when required by law, legal process, or to protect rights, property, or safety.

4.4 Business Transfers

If RemoteHerd is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure password hashing and authentication
• Regular security audits and updates
• Access controls and monitoring
• Secure payment processing through PCI-compliant providers

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain data processing activities

To exercise these rights, contact us at contact@remoteherd.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account and maintain sessions
• Analyze platform usage and performance
• Personalize content and recommendations

You can control cookies through your browser settings. Disabling cookies may limit some platform functionality. See our Cookie Policy for details.

8. Changes to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes via email or platform notification. Continued use of RemoteHerd after changes constitutes acceptance of the updated policy.

9. Contact Us